Council Policies and Procedures

The Council reviews it's policies and procedures on an annual basis as a minimum and more frequently should changes in legislation or circumstances dictate.  Below is a list of the most current documents listed in alphabetical order by name of policy.  All content is the property of South Heighton Parish Council and may not be reproduced or displayed without the prior permission of the Council.

SHPC Business Continuity Plan - Draft to be Adopted 240320

SHPC Code of Conduct - Adopted 150919

​SHPC Complaints Procedure - Adopted 150119

​SHPC Data Protection Policy - Adopted 150119

​SHPC Data Protection Privacy Notice - Adopted 150119

​​SHPC Disciplinary Policy - Adopted 150119

​SHPC Email and Internet Policy - Adopted 150119

​SHPC Equal Opportunities Policy - Adopted 150119

​SHPC Expenses Policy - Adopted 150119

SHPC Expenses Policy Claim Form - Adopted 150119

SHPC Financial Regulations - Draft to be Adopted 240320​​

SHPC Freedom of Information Publication Scheme - Adopted 221019

SHPC Grant Application Form - Adopted 150119​​

SHPC Grant Awarding Policy - Adopted 150119​​

SHPC Grievance Policy - Adopted 150119​​

SHPC Health and Safety and Homeworking Policy - Adopted 150119

SHPC Media and Communications Policy - Adopted 150119

SHPC Performance Management and Appraisal Policy - Adopted 150119

SHPC Protocol for Recording of Public Meetings - Adopted 150119

SHPC Protocol for representation on Outside Bodies - Adopted 150119

SHPC Representation on Outside Bodies - Approved 140519

SHPC Risk Policy and Assessment - Draft to be Approved 240320

SHPC Roles and Responsibilities Protocol - Adopted 150119

SHPC Roles of Councillors for the Municipal Year 2019-20 - Approved 250619

SHPC Standing Orders - Draft to be Adopted 240320

SHPC Training and Development Policy - Adopted 150119

SHPC Working Hours-Sickness-Absence Policy - Adopted 150119

Website Accessibility Statement for www.southheighton-pc.org.uk
 
This website is run by South Heighton Parish Council.  We want as many people as possible to be able to use this website.  For example, this means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability (https://mcmw.abilitynet.org.uk/).
 
How accessible is this website?
We know that some parts of this website are not fully accessible:

• Some older PDF documents are not fully accessible via screen reader software
• Some older links do not have link descriptions
• Older images may not have a text alternative

 
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print or hard copy, please contact us by email or telephone:

• Email:  parishcouncil@southheighton-pc.org.uk
  
• Phone:  07432 478248
  

We will review your request and respond to you within 10 days.
 
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.  If you think we’re not meeting the requirements of the accessibility regulations please contact us by email or telephone:

• Email:  parishcouncil@southheighton-pc.org.uk
• Phone:  07432 478248

 
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (https://www.equalityadvisoryservice.com/).
 
Technical information about this website’s accessibility
South Heighton Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:

• Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).  When we publish new content, we will make sure images always have a text alternative.
• Some of our older PDF documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).  The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.  Any new PDFs or Word documents we publish will meet accessibility standards.
• Some of our older content contains ‘click here’ links that are not compliant with WCAG 2.4 Success Criterion 4.4 (Link Purpose (In Context)).  All new content and links will contain link descriptions.